Cookie Policy
We use a minimal, privacy-respecting set of cookies. No advertising trackers. No third-party profiling. Here is exactly what we use and why.
Last updated: March 2026
What Are Cookies?
Cookies and local storage are technologies that save or read small values on your device. Essential storage keeps you logged in and protects the service. Optional diagnostics run only when you allow them and help us find crashes, performance problems, and confusing journeys.
Our commitment
- We do not use advertising or marketing cookies
- We do not sell or share cookie data with third-party advertisers
- We do not build advertising profiles from your browsing behaviour
- Diagnostic data is minimised and privacy-filtered and used solely to improve Qalbii
Cookie Categories
What we use and why
Essential Cookies
These cookies are strictly necessary for the platform to function. Without them, you cannot log in, maintain a session, or use core features securely.
Examples
- Authentication session tokens
- CSRF protection tokens
- Security and fraud prevention
- Load balancing
Optional Diagnostics
These signals are disabled until you allow them. They cover privacy-filtered performance, crash, and feature-usage evidence used only to improve Qalbii.
Examples
- Page visit counts (anonymised)
- Feature usage patterns
- Error and crash reporting
- Performance metrics
Managing Your Cookies
You have control over which non-essential cookies are stored on your device. When you first visit Qalbii, our cookie consent banner allows you to accept or reject optional cookies. You can change your preferences at any time by clearing the saved choice and choosing again.
Desktop Browsers
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and Site Permissions
Mobile Devices
- iOS Safari: Settings > Safari > Privacy & Security
- Android Chrome: Settings > Site Settings > Cookies
- In-app: Clear Qalbii site data, then choose again
Note: Disabling essential cookies will prevent you from logging in and using core features of the platform. Optional diagnostics can be disabled without affecting core functionality.
Storage and diagnostic choices
In accordance with the UK GDPR, the EU ePrivacy Directive, and the Privacy and Electronic Communications Regulations (PECR), we obtain your consent before placing any non-essential cookies on your device.
Essential cookies do not require consent as they are strictly necessary for the service to operate. For all other cookies, we rely on your informed, freely given consent, which you can withdraw at any time through our cookie preferences panel or by contacting us.
For more information about how we handle your personal data, please read our Privacy Policy.
Questions about our cookies?
Visit the Qalbii support centre for privacy and cookie guidance.